Frequently Asked Questions
What are some of the advantages of taking synchronous (real-time) online courses?
-
High Quality:
All Universal Education teachers have prime qualifications and are not
limited to geographic location.
-
Flexibility:
Real-time online courses provide the necessary flexibility to students
with many commitments, as long as they have access to a computer device
and internet connection.
-
Affordability:
Universal Education can maintain high quality of instruction while
providing affordable tuition rates because students and parents can
purchase only the courses and services they need.
Are synchronous courses as effective as face-to-face instruction?
Yes! Universal Education teachers meet with students every session for the entire course duration, e.g. 72-hour course means that the teacher will spend 72 hours meeting with the students, just as if they were to meet in a brick-and-mortar classroom. Interactive tools allow for the course resources to be conveniently shared at any time. More importantly, the students can contact the course teacher whenever they have a question using Messaging tool in the UE+ portal.
The effectiveness and credibility of online education.
Universal Education provides accredited transcripts and certificates, which guarantees their quality and efficacy.
Do Universal Education courses count toward my diploma?
Students receive accredited transcripts after taking accredited courses with Universal Education. Students can complete their diploma through Universal Education or submit a credit transfer form to another institution to transfer the credits from their courses.
Are there ways to accelerate online degree completion?
Students can select their own schedule in our customizable courses. This means they can accelerate the completion of their program if desired.
What are the benefits of learning with Universal Education?
-
Proven Curriculum:
We only utilize accredited curriculum for our courses that have proven
learning outcomes for students.
-
Certified Teachers with Experience:
Every Universal Education teacher is a certified teacher with a minimum of
a Master's Degree. We pride ourselves in the experience of each of our
educators.
-
Customizable Solutions:
With a wide range of courses and support services, students are able to
customize their learning path according to their own goals, schedule, and
budget.
What if I have never taken an online course?
Do not worry, Universal Education has a support system in place for both students and parents. In addition to the customer service, UE teachers will guide you through the course each step of the way.
How do I know if online education is right for me?
Create a free account in the UE+ platform and message our team. We are happy to schedule a demo class for you with one of our teachers.
Do online schools offer the same student support services as traditional in-person schools?
Yes, all of the traditional support services that students would expect at their school, like college advising and career guidance are available through Universal Education. Our flexible model allows students to choose exactly what services they want, so they don't end up paying for services they do not need. This is the reason Universal Education can maintain high quality and provide affordable tuition costs.
What technical skills do online students need?
Basic level of computer proficiency is sufficient. UE+ learning management system is very intuitive. Students or parents are able to request help from our support staff at any time if they need technical assistance.
What technology requirements must my house have for online classes?
All you need is a stable internet connection and a computer device.
What is the cost for a course?
Create a free student account in UE+ at
login.ue-learn.com
and go to the Courses section to view the interactive course catalog. By selecting a course, you will be able to see the full course details and the pricing for a one-on-one or a group course.
How are Universal Education online classes structured?
The students have access to the Class List, Messages, Content, and other features of the UE+ platform. The classes are taught via Zoom.
How do students take proctored exams in online classes?
Students log into class and take the exam with their camera and microphone on. The teacher is present during the entire exam and students are permitted to ask questions.
How do I Enroll and Register?
Create a free student account in UE+ at
login.ue-learn.com
and go to the Courses section to view an interactive course catalog. By selecting a course, you will be able to see the full course description and select whether you want to purchase a one-on-one or a group course. Follow the steps to process the payment. After purchasing the course, it will appear in the "Schedule a Course" section of your account. Click on the course and follow the steps to schedule. If you have registered for a group course, the class times will be provided.
What is the UE+ learning management system?
UE+ platform is used for:
-
Course catalog:
View our interactive course catalog, filter and select the right course.
-
Scheduling:
Sign up and choose your schedule.
-
Content:
Access all your course files, submit assignments, take quizzes and tests.
-
Messages:
Communicate with your teacher at any time.
-
Classes:
View upcoming class list and log in to live class sessions.
What is Zoom?
Zoom is an online video conferencing software that has lots of interactive features, like screen sharing and annotation that facilitates remote synchronous learning.
What are the typical class sizes?
We offer one-on-one and group classes. Students are able to select which setting they prefer when registering for a course.
How many weeks do online courses run?
Most of our courses have 36 hours of class time per semester, and 72 hours of class time per year. The duration of the course will be determined by the frequency of classes. For example, an intensive one-semester summer course (36 hours) would stretch over 6 weeks if the students were to take 6 hours of classes per week (36 divided by 6 equals 6), and over 8 weeks if the student were to take 4 hours per week (36 divided by 4 equals 8), etc.
Do students need to attend classes at specific times?
Yes, Universal Education follows the schedule confirmed with the student. Classes are scheduled in advance for selected dates and times. Students are expected to attend each class.
What if I miss a class?
Teachers take attendance in each class and students are expected to attend or notify in advance if they cannot be present. Those taking one-on-one classes have the opportunity to reschedule some classes given prior notice. Those in group classes would only be able to reschedule a class if all students in the group placed a request; otherwise, if some students from a group miss the class, they can follow up with the teacher about what material was covered and conduct self-study.
Will there be a teacher in every class?
Yes, each class is conducted by the assigned teacher that will teach the entire course.
What is the typical workload for an online course?
Depending on the student's proficiency and curriculum, the course load will vary. Students are expected to:
-
Participate in class.
-
Complete homework and assignments.
-
Take quizzes and test.
What are typical assignments in online classes?
Assignments for online classes are similar to the ones provided in a brick-and-mortar school. Depending on the subject a few examples of assignments would be:
-
Math:
Solving equations and worksheets to practice theories and concepts
learned in class.
-
Science:
Performing online labs which digitally simulate the experiments that
could be conducted during a science class.
-
English:
Reading the assigned novel and writing an argumentative essay that
supports a hypothesis about the book.
How can I see my grades?
In our UE+ learning management system, students are able to view their grades at any time.
How do I get my transcripts after the course?
After your course is completed, we automatically issue your transcripts.
